Privacy Policy

We collect what we need to send your jewellery and confirm your order — your name, email, postal address, and what you bought. We do not collect more than that.

How we use it

We use this information to fulfil your order, send order updates, and respond if you contact us. We do not sell your data, profile you, or run advertising against your information.

Who else processes it

Three companies process your data on our behalf, each under their own GDPR-compliant terms:

• Stripe — payment processing.

• Resend — order confirmation and shipping email.

• Supabase — order records (hosted in the EU).

Your rights

You can ask what we hold, ask us to correct it, or ask us to delete it. Email hello@bertrams.boutique and we will act within thirty days.

Cookies

We use one cookie: a session cookie that keeps your shopping cart while you’re on the site. It expires when you close the tab. We do not use third-party tracking cookies.